Terms of Service & Privacy Policy
These policies explain how appointments, pricing, vehicle care, communications and personal information are handled when you work with MaxOut Detailing.
Before We Begin
A simple overview of the responsibilities that keep every mobile appointment clear, safe and efficient.
Detailing Terms
Booking or approving a service confirms that you understand and accept the policies that apply to the appointment.
Booking & Authorization
The person approving the service confirms that they own the vehicle or are authorized to approve work on it. MaxOut may access, unlock and reasonably reposition the vehicle when necessary to complete the agreed service.
Pricing & Estimates
Displayed prices are starting prices for the stated vehicle category and qualifying condition. Quotes rely on the information and photos provided. Previously undisclosed conditions may require an adjusted price, different package or rescheduled appointment.
Cancellation & Access
Please provide at least 24 hours’ notice to cancel or reschedule. Repeated same-day cancellations, missed appointments or an inaccessible vehicle may require a booking deposit before a future appointment is confirmed.
Payment
Payment is due when service is completed unless another arrangement is confirmed in writing. Deposits, when required, are applied toward the final balance and their cancellation treatment is disclosed before payment.
Vehicle Condition
Cleaning can reveal scratches, stains, failing clear coat, worn leather, loose trim or other damage previously hidden by dirt. MaxOut is not responsible for pre-existing deterioration or failures caused by aged, loose, defective or improperly installed materials.
Results & Limitations
We work for the best safe improvement, but cannot guarantee complete removal of permanent stains, odors, pet hair, scratches, etching, oxidation or contamination absorbed into damaged materials. Paint correction and repairs are excluded unless separately stated.
Personal Items & Child Seats
Customers must remove valuables and unnecessary belongings. Items left in the vehicle may be placed in a bag or left untouched. Customers must remove and reinstall child safety seats; MaxOut does not verify their installation.
Hazardous Conditions
Mold, bodily fluids, pests, needles, biohazards and unknown substances require disclosure. MaxOut may refuse or stop work when a condition presents a health, safety or equipment risk, and completed labor remains payable.
Weather, Parking & Utilities
Appointments may be delayed or rescheduled for rain, unsafe temperatures, restricted access or unsafe parking. The customer is responsible for obtaining permission for work at the service location and identifying relevant property restrictions.
Satisfaction & Concerns
Please inspect the vehicle at completion and report concerns within 24 hours. MaxOut will review the issue and, when appropriate, offer a reasonable opportunity to correct work that falls within the original service scope.
Maintenance Plans
Maintenance pricing applies only while the vehicle remains within maintenance condition. Frequency, included services, vehicle category and price are confirmed individually. Excessive buildup or skipped visits may require a Complete or Signature service before maintenance pricing resumes.
Maintenance visits are scheduled and paid separately and do not renew or bill automatically. Customers may pause or end the arrangement by contacting MaxOut before the next confirmed appointment.
Acceptance, Updates & California Law
Approving a quote, confirming an appointment or allowing service to begin constitutes acceptance of the service terms presented at that time. MaxOut may update these website terms prospectively by posting a revised date. These terms are governed by California law, and if one provision is found unenforceable, the remaining provisions continue to apply. Nothing in these terms limits rights or responsibilities that cannot legally be limited.
Detailing improves appearance and cleanliness but cannot reverse permanent material damage. Nothing in these terms limits rights or responsibilities that cannot legally be limited.
Privacy Policy
We collect only the information reasonably needed to quote, schedule, complete and support detailing services. We do not sell personal information or SMS opt-in data.
Information We Collect
Name, phone number, email address, service location, vehicle details, submitted messages and photos, appointment history, transaction records and basic website or device information generated by Squarespace and enabled analytics.
How We Use It
To prepare quotes, recommend services, communicate about appointments, process payments, provide customer support, maintain business records, improve the website and protect customers, vehicles and our business from fraud or misuse.
Service Providers & Disclosure
Information may be processed by providers that support website hosting, forms, communications, scheduling, payments, analytics and recordkeeping. We may also disclose information when required by law or reasonably necessary to protect legal rights and safety.
Photos & Marketing
Before-and-after photos may be used for service documentation and quality control. Photos are used for advertising or social media only with customer permission, and we avoid displaying personal information or clearly identifiable license plates.
Retention, Security & Your Choices
Records are retained only as reasonably needed for service, accounting, dispute prevention and legal obligations. To request access, correction or deletion, email maxoutdetailingla@gmail.com. Requests remain subject to legal, security and operational exceptions.
Cookies, Tracking & Policy Changes
Squarespace and enabled service providers may use cookies, analytics and similar technologies. This site does not currently respond to browser “Do Not Track” signals. Third-party providers may collect activity across websites according to their own policies. Material changes will be posted here with a revised effective date.
SMS Terms & Consent
Customers who opt in may receive quotes, appointment reminders, service updates, support messages, follow-ups and review requests. Message frequency varies; message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent is not required to purchase services.
Clear Answers Before We Touch Your Vehicle.
Contact MaxOut Detailing if you have questions about service terms, personal information or an upcoming appointment.